About Us

At KindSteps Handovers we provide calm, child-focused handover support in the Havering area, for separated families.

Our aim is to offer a neutral and supportive space where children can move safely and smoothly between parents or carers - with minimal stress and maximum care. 

KindSteps Handovers is founded and run by Birungi Nakiwala, a qualified Social Worker and former family court legal adviser, with a valid DBS  and strong background in and supporting families through periods of change, conflict and transition. 

At KindSteps Handovers, we understand how challenging family separation can be - not just for parents but especially for children. KindSteps Handovers was created to fill a practical need; a safe, respectful and affordable way to manage child handovers in the community.

Every family referred to KindSteps Handovers is treated with dignity, sensitivity and fairness. We work hard to make sure handovers are managed with discretion and structure, while prioritising children's emotional wellbeing. 

KindSteps Handovers follows professional safeguarding practices and aims to grow in time, with trained staff who share our values of kindness, neutrality, and safety. We're here to support smoother transitions—one handover at a time.